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Author: Dan Hixon

No Customer Service After Sale

  • Review Add on: 02/01/2024
  • Average Rating:

I bought my SunRay Waverly in March 2023 and had problems with rain/moisture infiltrating the side and causing warping, shrinkage, expanding, or even splitting. My customer service rep at Avide Home contacted SunRay about the issue but no reponse. Does not seem to be made for outdoors. Buyer Beware.

Author: Mateo L

Great addition

  • Review Add on: 14/08/2023
  • Average Rating:

So happy we added to our outdoor area. Compliments our swim spa we added so well. So many benefits and feeling changes already. Looks amazing and works great. Top notch service. Thanks guys for all the help offered up by Sun Ray.

Author: Jodie Giles

love the outdoor

  • Review Add on: 19/01/2023
  • Average Rating:

After years of having and indoor sauna really wanted an outdoor model for our backyard that we now have space for. We are enjoying the outdoor benefits just as much if not more than we did with our indoor model. We love it!

Author: Darlene Hobgood

Love It!

  • Review Add on: 04/01/2023
  • Average Rating:

We've had this Sauna now for about 2 month and use it almost every day. Love it love it love it. It was easy to put together, all the parts fit well, my husband and I didn't argue once, and we have completely different assembly approaches. Sunray has an excellent customer service team. I would recommend this sauna. The heater is very strong, we don’t even turn it all the way up, and it heats up quickly.

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